Aloha From Oregon Wholesale Information


How to order
♦ Phone: 1-800-241-0300
   Mon.-Fri. 8:30am to 4:00pm Pacific Time
♦ Fax: 541-343-5499*
♦ Mail: PO Box 42077 Eugene, OR  97404*
♦ E-mail: office@alohafromoregon.com *
♦ Website: www.alohafromoregon.com
♦ Email or phone for user information

Aloha From Oregon has a great team of national sales representatives. Please give us a call if you would like to be introduced to the sales representative in your area.

*Please specify if you would like a confirmation receipt of your order.

First time orders and Minimums
There is a minimum order of 3 cases. Orders consisting of 1 case will be charged a $5.00 fee
All first time orders must be prepaid with Visa, Discover, American Express, or MasterCard, or shipped upon receipt of check, until credit has been established.

Terms and Credit
 If you would like terms for future orders please submit a credit application for approval. Past due accounts will be charged a 1.5% monthly finance charge. There is a $25.00 fee for returned checks.

UPC codes
UPC codes for 5.5 oz. jars provided upon request. All 10 oz. jars come with UPC codes on the bottom of the jar.

Split Cases
For your convenience we will split cases (2 flavors per case of the same size jar) at no extra charge.

Recipe Pads
Recipe pads are availabe upon request.

Samples/In store tastings
If you offer store tastings, we are happy to provide recipe suggestions and answer questions regarding sampling our wonderful products. We know the importance of in-store tastings and offer a discounted rate on samples to help encourage tastings. Recipes and serving suggestions are also available on our web site: www.alohafromoregon.com.
       
Our Policy is one discounted sample jar per full case ordered. All others are sent at full price. When samples are requested please specify size and flavor on each order.

Samples for initial orders
To allow you and your customers to become familiar with our delicious products, we will provide one sample jar for each case ordered at no charge on your first order. Please state on order that you are requesting tasting samples.

Shipping
All orders are FOB Eugene, Oregon.  Orders are shipped UPS ground.  LARGER ORDERS will be shipped by common carrier.  We compare rates to give you maximum savings.   PICK UP ORDERS are welcome. Please call for pick-up time.

Should there be any discrepancies with your order, we must hear from you within 24 hours so we can get in touch with the shipping source and resolve the problem.

Claims
Aloha From Oregon takes great care in packaging our product. Unfortunately this does not always prevent accidents. Please notify us immediately of any damage or breakage in shipment. UPS requests all product and shipping materials/boxes be held for 5 days from when you call us to report the damage. If possible, please take pictures of the damage for us to present to the carrier.


 

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